Import a Scene to the HEGIAS Platform
In the following section, you will learn how to import your 3D model into HEGIAS VR. The second part of the article contains a list of support articles that can help you.
HEGIAS VR supports the manufacturer-independent BIM format and the most common 3D CAD formats for architectural, building and construction plans. You can find a complete list of supported file formats here: Supported and convertible formats
Importing a file into HEGIAS
- Select the organisation on the HEGIAS platform in which you want to work.
- In the organisation, select the project for which you want to create a new scene.
- Create a new scene using the '+' button. The New scene for project popup window opens.
- In the Create scene step, choose how you would like to create your scene:

Upload 3D plans: Import your existing 3D and BIM models. Ideal for new builds with available 3D models. IFC, FBX, GLB/GLTF, USD and OBJ formats are supported. Textures can be included or defined later.
Create plan yourself: Draw your rooms using our 2D floor plan editor. Ideal for existing rooms/properties and renovations. No CAD knowledge or 3D expertise required.
- If you have chosen Upload 3D plans, drag your model file and the associated textures into the drop field in the Upload data step, or select them from your local file directory. The uploaded files appear on the right in the Data overview.

- For .dae, .fbx and .obj files, please make sure to also drag in the textures!
- In the Details & import options step, enter the name and description for the scene under Details. Under Advanced options, select the appropriate settings from the available Options for importing CAD and BIM files.

- Start the import with the Create button. Depending on the size of the files, this process may take several minutes.
Note on FBX import
The FBX format is particularly suitable when you want to keep the textures from your CAD. To ensure that the included textures are applied correctly, you must uncheck Generate UV mapping in the Details & import options step.
Please note: If you keep the textures from your CAD, materials from the HEGIAS library cannot currently be applied to the imported surfaces.
Help
The following support articles can help you if something doesn't work during the upload or if the uploaded scene is not displayed correctly afterwards:
- Tips for a successful import
- Explanation of the advanced import options
- Tips for reducing file size
- Materials and surfaces are not displayed correctly
- Objects are missing / scene is white
- Scene is jittery / scene is blurry
If you continue to have problems even after consulting the relevant help, please do not hesitate to contact us directly via the chat button or by email at support@hegias.com.
Updated on: 26/05/2026
Thank you!
